Privacy Policy

1. Who We Are

Business name: North Peak Partners
Website: www.northpeakpartners.com
Contact email: partnerships@northpeakpartners.com
Registered address: 19-20 Cornhill, Lincoln, LN5 7HB

For the purposes of data protection law, North Peak is the data controller of your personal data.


2. Information We Collect

We may collect and process the following types of personal data:

2.1 Information You Provide Directly

  • Name
  • Email address
  • Phone number
  • Any information you submit via contact forms, enquiries, or email correspondence

2.2 Information Collected Automatically

When you use the Website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited and time spent on the Website
  • Referring URLs

This information is collected using cookies and similar technologies.


3. How We Use Your Information

We use personal data for the following purposes:

  • To respond to enquiries and communications
  • To operate, maintain, and improve the Website
  • To monitor usage patterns and website performance
  • To ensure the security and integrity of the Website
  • To comply with legal or regulatory obligations

We do not sell or rent personal data to third parties.


4. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Consent – where you have explicitly agreed (e.g. submitting a contact form)
  • Legitimate interests – to operate and improve our business and Website
  • Legal obligation – where processing is required by law

5. Cookies

The Website uses cookies to enhance user experience and analyse website traffic.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect Website functionality.

For more information, please see our Cookie Policy (if applicable).


6. Data Sharing and Third Parties

We may share personal data with trusted third-party service providers where necessary, including:

  • Website hosting providers
  • IT and security service providers
  • Analytics providers (e.g. website performance tools)

All third parties are required to process personal data securely and in accordance with applicable data protection laws.


7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements.

When personal data is no longer required, it is securely deleted or anonymised.


8. Data Security

We implement appropriate technical and organisational measures to protect personal data against:

  • Unauthorised access
  • Loss or misuse
  • Alteration or disclosure

While we take all reasonable steps to safeguard data, no online system can be guaranteed to be 100% secure.


9. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time (where consent is the legal basis)

To exercise your rights, please contact us using the details in Section 1.


10. Complaints

If you believe your data protection rights have been breached, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Website: https://www.ico.org.uk

We would appreciate the opportunity to address your concerns before you contact the ICO.


11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.


12. Contact Us

If you have any questions about this Privacy Policy or how we handle personal data, please contact us.