A clear, structured approach to building a scalable operating model your team can rely on.
Reduce waste, improve outcomes and increase profit in your business with North Peak.
North Peak works with partners to get under the bonnet of systems, processes and people, delivering proven, scalable operations with the Clean Scale Framework™. Our four-step process drives efficient scalasing without the baggage.
Audit
Identify friction in your business and other areas holding.
Blueprint
We design the operating blueprint designed for your business that removes drift and drives clarity.
Deploy
Working inside your business to embed workflows, systems and ownership your team can rely on.
Partnership
Maintain efficiencies as your new model beds in and scales with you.
A trusted approach by experts.
Audit
The first crucial step is understanding your business, the way it flows and where it slows. Identifying pain points early on supports a comprehensive outcome.
Delivery workflow
Ownership & Handoffs
Capacity & Utilisation
Process Gaps
Creep & Drift Analysis
Blueprint
With clarity on your business, we design the systems and processes that support you to scale and thrive – delivering a new model that works
Standardised Workflows
Clear and defined ownership structure
SLA & Quality standards
Capacity & Planing Rules
Control points
Deploy
Working alongside you and your team, we implement and bring to life your model, formulated to make it easy to adopt.
Process documentation
Workflow and tool setup
Team on-boarding
KPI dashboard & reporting
Team support and guidance
Partnership
In the early stages we stay close to your business to give consistency, confidence and ensuring the maximum buy in from the team.
Refinement of model
Performance reviews
Leadership support
Support and guidance
Book a consultation experienced advisors.
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